Event Site Requirements

For private events, we require a 15'x15' area with partial or full shade. If there is not an area large enough with shade, we must be notified in advance to make other accommodations.

Festival events are required to provide a tent that is a minimum of 20'x20' or there will be an additional fee to cover the rental and setup fee from a third party vendor.

Deposits

Birthday parties require a $75.00 deposit due at least 14 days before the event. Any job booked within the 14 day period will be required to pay the total for their event in full. Deposits can be paid via cash or check mailed to us, through PayPal, or over the phone with a 5% processing fee for both deposits and jobs.

Schools, churches, libraries, and businesses are not required to pay a deposit.

Cancellation

We require that all birthday parties if you cancel 14 days before the event, you will lose your deposit. If you cancel the week of the event, you owe 50% of the remaining balance. If you cancel with 24 hours of the event you will owe the balance in full unless the cancellation is due to an emergency. Rain checks are good for 6 weeks on that deposit. After that, a new deposit will be required.

Corporate businesses do not have a deposit that is required, but cancelling within 14 days of the event will require 50% of the total to be paid. If you cancel within 7 days of the event, 75% of the balance is due, and if you cancel within 24 hours of the event, the balance is due in full.

Failure to cancel once booking is confirmed will be considered a less than 24 hour cancellation and will require the balance to be paid in full with a 10% inconvenience fee.

We also require all job cancellations to be at least 14 days in advance to have your deposit refunded. Weather conditions are the exception to this. If weather does not permit the job, we will work together to reschedule as soon as possible.

NSF Policy

Failure to pay your deposit before your booking date will cancel your booking unless otherwise specified.
Checks that bounce are subjected to the following penalties;
$25 if check amount is < or = to $500
5% of check amount if > $500

Additional late fees for failure to pay your balance begin 30 days after the date of your booking at $25.00 a month until your balance is paid or 6 months have pass. After 6 months, we will take legal actions where you will be responsible for lawyer fees and court costs.

Travel Fee Breakdown

Our travel fee is $.65 per mile one way, starting 30 miles from our location. We try to be as fair as we can about our travel fees.

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